Internet Banking User Guide

Install Internet Banking Assistant for Internet Explore

Install Internet Banking Assistant for Google Chrome

Install Internet Banking Assistant for Firefox

Change USB Shield Pin (Corporate Customer)

How to set user name as logon ID for Personal Internet Banking

How to get your user name of Personal Internet Banking when you forgot it

How to link your worldwide accounts within the Bank Group to our Internet Banking

How to link your ICBK accounts to other Internet Banking of the Bank Group

 

You can use IE8.0, Google Chrome and Firefox to log on Internet Banking. Before you log on, please install Internet Banking Assistant at first. When you log on Internet Banking at the first time, please follow the instruction below to install Internet Banking Assistant.

1. Install Internet Banking Assistant


 

(1)  Install Internet Banking Assistant for Internet Explorer

 

Step 1 Go to “http://www.icbk.ca”
 

 

Step 2 Click“Here”
 

 

Step 3 Click“Run”
 

 

Step 4 Click“Next”
 

 

Step 5 Select “I accept the terms in the License Agreement”, then click “Next”.
 

 

 

Step 6 Click“Finish”
 

 

Step 7 Click“One-key Installation for Non-USBKey User” if you are not USB Shield user. Otherwise, click One-key Installation for USBKey User.
 

 

 

Close the pop-up window and you will go back to the home page again. Please click “Submit”. Now you can log in our Internet Banking.
 

 


  a) Personal Internet Banking logon page
 

 


  b) Corporate Internet Banking logon page
 

 

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(2)  How to install Internet Banking Assistant in Google Chrome?

 

Step 1 Check if the pop-up blocker is disable
 

 

 

 

 

 

Step 2  Install Internet Banking Assistant
    Go to www.icbk.ca 

 

 

 

 

 

 

 

 

 

 

 

 

Now you can log in.
 

 

 

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(3)  How to install Internet Banking Assistant in Firefox?
Go to the login page of Internet Banking

 

 

 

Click “Save File”.
 

 

 

 

 

 

 

 

 

 

 

 

 

Now you can log in.
 

 

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2. How to change USB shield PIN? (Corporate Customer)


 


 


 

For safety purpose, you have to change the USB shield within 24 hours after your Internet Banking Account is opened. To change the PIN, customer should install the Client-end tool from the CD provided by the manufacturer. Then open the file as shown.
 

 

A dialogue box will pop up. Click “Change PIN”
 

 

Enter the PIN which is printed in the Old PIN field and the new PIN in the New PIN field。
 

 

Once the new PIN is set, you should use the new PIN every time you perform transaction online. Everytime when the “OK” key on USB Shield flashes, customer should press on it so that the transactions can be preceded.
 

 

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3. How to set user name as logon ID for Personal Internet Banking?




 

You should log on Internet Banking at first. Then go to the “Customer Service” function.
 

 

 

 

Enter the answer of verification question which will help you to get your user name in case you forget it. Please remember the answer you provide in this page. Otherwise, you cannot find your user name when you forget it.
 

 

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4. How to get your user name of Personal Internet Banking when you forget it?




 

If you forget your user name, you can find by clicking “Retrive Username” from the left side of your logon page.
 

 

 

 

 

If you forget the answer of verification question, you cannot find your username. But you can still log on by Card Number.
 

 

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5.  How to link your worldwide accounts within the Bank Group to our Internet Banking?


 



 

 

Step1
 

 

1) Log in other Internet Banking of the Bank Group. Then go to ”Application for linking domestic ICBC A/C to overseas ICBC Internet Banking“.
2) Select the account you want to link to our Internet Banking.
 

 

 

 

Step 2
 

1) Log in ICBK Internet Banking. 2) Confirm account linkage application.

 

1) Log in ICBK Internet Banking.
2) Confirm account linkage application.
 

 

 

Account is linked to our Internet Banking.
 

 

 

 

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6. How to link your ICBK accounts to other Internet Banking of the Bank Group?


 



 

 

Step 1
 

 

1) Log in our Internet Banking. Then go to “Link Accounts to Overseas IBK”.
2) Select the account number you want to link.
 

 

 

Step 2
 

 

1) Log in other Internet Banking of the Bank Group.
2) Confirm account linkage application.
 

 

 

 

 

 

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