Frequently Asked Questions

If you lost your credit card, you can call our 24/7 hotline, 1-877-779-5588, or visit our branches to report a lost asap.

You can make a payment through any of the methods below:

ICBK online banking

ICBK mobile banking APP

Set-up auto-repayment

By ICBK telephone banking. Call 1-877-779-5588 and press 6 for credit card services.

In branches.

Through Bill Payments from online banking from other financial institutions.

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