Frequently Asked Questions

The cash rebate is accumulated each month and awarded at the next year as a credit on the January statement.

You can activate your new credit card by calling 24/7 hotline 1-877-779-5588.

If you lost your credit card, you can call our 24/7 hotline, 1-877-779-5588, or visit our branches to report a lost asap.

It is free of charge to apply for an ICBK credit card. For details about interest charge and annual fee, please refer to Disclosure Statement below.

You can make a payment through any of the methods below:

ICBK online banking

ICBK mobile banking APP

Set-up auto-repayment

By ICBK telephone banking. Call 1-877-779-5588 and press 6 for credit card services.

In branches.

Through Bill Payments from online banking from other financial institutions.

One primary card holder can authorize max 5 additional cards.

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